Group 1 Automotive BDC Sales Manager - Cadillac of Arlington in Arlington, Texas

CADILLAC OF ARLINGTON is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified BDC SALES MANAGER to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance

  • 401(k) plan with company match

  • Paid Time-Off

  • Employee Stock Purchase Plan

  • Employee Vehicle Purchase Program

  • Professional work environment, with job training and advancement opportunities

  • Work closely with the call center team to ensure all customer issues and concerns are resolved promptly.

  • Ensure that service and sales customers are greeted promptly in a professional and courteous manner.

  • Engage with customers waiting for their vehicles in the customer lounge.

  • Make daily follow up calls to customers who have service concerns in attempt to resolve any concerns.

  • Work closely with the service drive team to ensure things run efficiently.

  • Make daily observations of service department and report to Service Director and Customer Relations Director daily/weekly.

  • Discuss ideas with Sales Managers and Service Director that would help improve the overall customer experience.

  • Demonstrates behaviors consistent with the company‚Äôs vision, mission and values in all interactions with customers, co-workers and suppliers.

  • One or more years of previous experience as a customer relations representative preferred.

  • Prior service department experience preferred.

  • ADP Dealer Services Experience a plus.

  • High school diploma or equivalent.

  • Valid driver license in the state that you will work and a good driving record.

  • Great attitude with high-energy personality.

  • Excellent customer service skills.

  • Professional appearance and work ethic.

  • Ability to work well in a process driven environment.

  • Outstanding communication skills in both verbal and written.

All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer

ID: 2017-3330

External Company Name: Group 1 Automotive, Inc.

External Company URL: