Dell Business Analyst for Infrastructure Solutions Group / Server in AUSTIN, Texas

Business Analyst - Infrastructure Solutions Group / Server – Austin, TX

Dell’s Vision is to be a world-class, innovative and customer-focused organization that shapes our offerings, influences our stakeholder’s perceptions and behaviors, and drives growth and profitability. Dell provides boundless opportunities for lateral and upward mobility and growth.

This is an exciting opportunity for a motivated individual to join a dynamic and growing team in one of today's hottest sectors of the IT industry. The Extreme Scale Infrastructure (ESI) organization consists of Data Center Solutions (DCS) & Datacenter Scalable Solutions (DSS) and focuses on infrastructure and solutions for the hyperscale and near-hyperscale space. Operating as a semi-autonomous business within Dell, ESI maintains a “start-up and scaling fast” mentality. This culture has allowed ESI to grow exponentially. As such, applicants for this role should demonstrate an ability to manage a broad spectrum of responsibilities and interface effectively with non-marketing functions such as engineering, architecture, sales, procurement, operations, program management, and finance. The ability to effectively deal with ambiguity cannot be overstated.

We are looking for people who like CHANGE - changing priorities, changing deliverables, changing subjects to learn about. The change could be as often as monthly to daily (though that's unusual). The individual must love fast-paced environments working with highly intelligent and motivated people. They must be willing to put in the time and effort to excel and succeed as an individual and as a team. They must desire to learn about every aspect of business. After time spent in our organization, they will learn more in a short period of time than they have likely learned in years elsewhere. After time spent in ESI, they will KNOW they can work in any environment and on any subject and be highly successful. There is one overwhelming and overriding goal for every single person in our organization: DELIVER FOR THE CUSTOMER.

  • Develop an understanding of the ESI business and its operations. Understand how ESI fits into the Dell EMC strategy.

  • Develop knowledge of both internal and external data sources

  • Work closely with business stakeholders to provide actionable data-driven insights that directly impact ESI business operations.

  • Connect information together to develop meaningful dashboards, metrics, and insights into the business from financial metrics (ie, ROI, Order vs Actual Margin %) to people metrics (ie, FTE per project, efficiency metrics) to operational metrics (ie, cycle time, activity rates)

  • Must be able to communicate effectively to all levels of the organization being both transparent and handling sensitive information in an appropriate manner.

  • Must have excellent Excel and Powerpoint skills and knowledge of Clarizen, SQL, and Tableau tools are a plus

  • Must be a self-starter capable of working independently in a fast-paced environment willing and able to communicate to multiple teams and people at all levels of the organization


  • 10+ years of experience in server or related industry.

  • Knowledge of data center technologies, future trends, and direction, including hyperscale industry competitors.

  • Solid business, analytical, and critical thinking skills.

  • Strong skills in hands-on execution and project management

  • Must have a pragmatic, hands-on style, and the ability to “think outside the box”.

  • Strong planning and priority-setting abilities.

  • Excellent communication, negotiation, presentation, and influencing skills.

  • Experienced at managing and delivering on time with multiple concurrent priorities.

  • Must have the ability to thrive in a high-growth, fast-paced, and demanding environment.

  • Bachelor's Degree - required; Engineering Degree preferred

  • MBA preferred

Company Description

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?

  • Life at Dell means collaborating with dedicated professionals with a passion for technology.

  • When we see something that could be improved, we get to work inventing the solution.

  • Our people demonstrate our winning culture through positive and meaningful relationships.

  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.

  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

EEO Statement:

Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Organization: Infrastructure Solutions Group

Title: Business Analyst for Infrastructure Solutions Group / Server

Location: North America-US-TX-Austin

Requisition ID: 17000E9N