Dell Project/Program Management Consultant - Austin, TX (17000O2F) in Austin, Texas

Project/Program Management Consultant - Austin, TX (17000O2F)

Job ID R00531

Date posted 10/09/2017

Location Austin, Texas

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

DESCRIPTION:

Project/Program Management Consultant - Austin, TX

Role Responsibilities - Execute to the SDS Social media strategy on community forums and deploy globally - Set and implement social media and communication campaigns to align with support strategies - P rovide engaging text, image and video content for social media accounts - Respond to comments and customer queries in a timely manner - Gamificate programs and recruiting crowd-sourced programs - P rovide engaging text, image and video content for social media accounts - Respond to comments and customer queries in a timely manner - M onitor and report on feedback and online reviews - O rganize and participate in events to build community and boost brand awareness - Coordinate with Marketing, PR and Communications teams to ensure brand consistency - Liaise with Development and SDS departments to stay updated on new products and features - Build relationships with customers, potential customers, industry professionals and platform providers - S tay up-to-date with digital technology trends

Project/Program Management Consultant - Austin, TX

QUALIFICATION:

Requirements - Under graduate degree and 8+ years, or Graduate degree and 6+ years of relevant experience - Proven work exp erience as a community manager - Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter) - Ability to identify and track relevant community metrics (e.g. repeat attendance at events) - Hands on experience with social media management for brands - Ability to interpret website traffic and online customer engagement metrics - Knowledge of online marketing and marketing channels - K nowledge of Dell products and entitlements

Company Description: With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us? - Life at Dell means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. - Our team members health and wellness is our priority as well as rewarding them for their hard work.

Dellis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate.Dellencourages applicants of all ages.

Job ID

R00531