PNC Business Analysis Staff Manager-IT (GOV) in Dallas, Texas


Auto req ID:


HR Job Code:

G01545 Bus Analysis Staff Mgr-IT(GOV)

Job Profile:

  • Oversees the collection and interpretation of client technical requirements in business processes and approaches.

  • Supervises business analysts in the collation and articulation of IT business requirements.

  • Liaises with stakeholders on the establishment of IT project expectations and priorities to support business processes.

  • Consults on business cases, referring to the project's scope, objectives, budget, schedule and risk assessment while considering how these aspects integrate with other IT business operations.

  • Oversees IT project metrics and processes to ensure that all client requirements are fully met.

Position City:

PA - Pittsburgh

Position Title:

Business Analysis Staff Manager-IT (GOV)

Line of Business:

Corporate & Institutional Banking

Building Location:

PA007 - PNC Center - Stanwix

Job Type:


Total Hours Per Week:




Job Status:

Full Time



EEO Statement:

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law


OH - Highland Hills, PA - Pittsburgh, TX - Dallas


Candidates being considered for this position will be subject to additional background checks as established by the specific government client contract.

Required Education and Experience:

Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Leadership Competencies:

Builds Winning Teams - Working Experience

  • Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity.

Leads Effective Change - Working Experience

  • Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change.

Drives for Results - Extensive Experience

  • Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.

Establishes Vision and Purpose - Working Experience

  • Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC.

Job Specific Competencies:

Analytical Thinking - Extensive Experience

  • Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

Business Process Design - Working Experience

  • Knowledge of business process design techniques that encourage a critical, fresh look at key processes and focus on optimizing organizational performance; ability to apply this knowledge appropriately to diverse situations.

IT: a Business Within a Business - Working Experience

  • Knowledge of IT practices and business approaches, and ability to manage the IT function in a viable and sustainable business manner.

Modeling: Data, Process, Events, Objects - Extensive Experience

  • Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.

Project Management - Working Experience

  • Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Requirements Analysis - Working Experience

  • Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Software Product Business Knowledge - Extensive Experience

  • Knowledge of and experience with the business aspects and operation of a software product; knowledge of the install base, current uses, future plans, and product vision.

Core Competencies:

Manages Risk - Working Experience

  • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus - Extensive Experience

  • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

Position Overview:

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Analysis Staff Manager-IT (GOV) within PNC's Treasury Management Corporate & Institutional Banking Healthcare organization, you will be based either in Pittsburgh, PA, Dallas, TX or Highland Hills, OH.

Additional desired skills would be a working knowledge of the following:

EDI transactions

Explanation of Benefits (EOB)

Optical Character Recognition (OCR) software

Payer and Provider relationships

File mapping


Additional desired skills would be a working knowledge of the following:

EDI transactions

Explanation of Benefits (EOB)

Optical Character Recognition (OCR) software

Payer and Provider relationships

File mapping