CBRE Office Services Clerk in Dallas, Texas

Office Services Clerk

Dallas, Texas, United States at https://cbre.referrals.selectminds.com/jobs/24627/other-jobs-matching/location-only

Requisition # 17019304

Provide excellent customer service by answering incoming calls, via phone, Q-messenger, email & online requests from all business units on Photo ID-related issues. Follows up with customers to ensure customer satisfaction. Requires good written and verbal communication skills. Hours are 11:00am – 7:30pm, Monday - Friday

Provide assistance such as technical guidance for the customer on Web based application to assist clients through the entire Photo ID process.

Ability to comprehend and interpret instructions, short correspondence, and memos. Ask clarifying questions to ensure understanding of process and procedures. Ability to multitask ID Center Front Desk services and assist customers one on one.

Print ID badges, process mail out via Company, US Mail, UPS and FedEx services in a timely manner. Ability to respond to common inquiries or complaints from clients and take personal ownership in resolving their concerns and communicate solutions effectively.

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Knowledge of Microsoft Office Suite products and multiple Web based applications. Comply with all company policies and procedures and adhere to company standards.

QUALIFICATIONS

• High school diploma or equivalent.

• Previous experience in a call center is a plus, but not required.

• Must be able to work holidays and weekends as required.

• Dependable and Punctual, excellent attendance is a must.

• Displays a high level of Professionalism and Integrity.

• Demonstrates a high level of Customer Service Orientation.

• Clear and concise communicator.

• Adaptable, Flexible, and the ability to work in a fast paced environment.

• Can work independently, but be a team player when needed.

• Familiar with Microsoft Office products/software.

With access to top-tier market intelligence, planning, local site selection and asset strategies, our Global Workplace Services offering includes Enterprise Facilities Management (EFM), Project Management (PJM), Advisory & Transaction Services (A&T), and Management Consulting. We offer end-to-end expertise across all workplace types, scalable delivery, a commitment to world-class safety and ongoing innovations in building efficiencies, energy conservation and CRE technology

US Company Profile

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Work in an inclusive and collaborative environment with supportive teammates. Come experience the employee advantage at CBRE.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

As a Fortune 500 worldwide leader in real estate services, CBRE’s more than 70,000 professionals provide exceptional outcomes for clients in 60+ countries. When it comes to real estate, CBRE sees potential everywhere. We turn scale into strength, expense into performance, and property into prosperity. Visit CBRE.com.

Canada Profile

About CBRE (NYSE: CBG): At CBRE, you are empowered to take your career path into your own hands. Enjoy workplace flexibility in a global organization with tremendous scale. Come experience the employee advantage at CBRE.

CBRE Limited is an equal opportunity employer who welcomes and encourages applications from all persons regardless of race, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. Accommodations are available on request for all candidates at any time. If you require accommodation at any stage of the recruitment process, please contact CBRE Human Resources at hrsccanada@cbre.com mailto: hrsccanada@cbre.com or via telephone1-866-388-4346.

As a leader in real estate services, CBRE's professionals provide exceptional outcomes for clients in 60+ countries. Visit www.cbre.ca