DISH Manufacturing Business Operations Analyst II in El Paso, Texas79940

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

Come to DISH Network with your high energy and desire to achieve at our state-of-the-art Manufacturing Center. Here you have the opportunity to become a part of an exciting organization that has the vision to be the leader in changing the way the world communicates by providing innovative technology, quality products, and dynamic services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Review test data from the field and from our manufacturing centers for potential product issues, and in turn provide feedback back to the test engineering team to close the feedback loop

  • Identify bugs by participating in the DISH beta program and through routine testing when new software is released and/or features launched

  • Accomplish tasks using various databases throughout the company, and writing custom SQL Server scripts to identify software issues and create needed reports. Working to turn these ad-hoc investigations into recurring and ongoing processes

  • Utilize MS Excel, Tableau, and other modeling tools to generate reports and trend analyses

  • Develop and archive documentation referencing software release notes, projects, and Product Stability processes

  • Coordinate with various departments such as product marketing, technical support, and programming to plan for business changes that may impact the overall stability of the set top box

  • Understand the business data/ reporting requirements and work on building reports for various business teams and leadership

  • Understand the insights provided by the data and summarize the results for executives

  • Develop and maintain dashboards, performance scorecards and platform KPIs

This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.

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SKILLS, EXPERIENCE, AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • Bachelor's degree (B. S.) from four-year college or university with an engineering or some other technical degree with at least two years related experience and/or training

SKILLS

  • Excellent MS Excel, SQL skills, working knowledge of BI tools; Tableau, Python, R skills desirable

  • Experience with relational databases and the ability to work with big data sets

  • Proficient in Microsoft Excel, as well as knowledge of database basics (e.g. SQL, MS Access, Hadoop)

  • Excellent quantitative and analytical abilities, with proficiency in mathematical concepts (fractions, percentages, ratios, proportions, statistics, probabilities, algebraic expressions, etc.) and ability to define problems, seek and collect data, establish facts, and draw valid conclusions

  • Well-developed oral and written presentation skills, with the ability to summarize complex concepts into understandable and easy-to-follow presentation materials

  • Ability to effectively present information to top management, public groups, and/or boards of directors

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REPORTS TO

Business Operations Manager

Vacancy Name: 2017-39756

External Company Name: DISH Purchasing Corporation

External Company URL: http://www.dish.com/