Pilot Thomas Logistics Logistics Coordinator/Dispatcher (Fort Worth, TX) in Fort Worth, Texas

Job Description

Position Summary

The Logistics Coordinator/Dispatcher is responsible for effectively routing customer deliveries, managing driver routes and workloads within designated time frames and cost structure and in compliance with efficiency standards and safety regulations.

Duties & Responsibilities

  • Manage the daily workload and optimize pick up and deliveries for all fuel, lube, package and truck and trailer deliveries for up to 100 drivers, based on cost of delivery, on-time service and driver/vehicle requirements. This Includes assignment of drivers to routes and their daily Hours of Service, in order to maximize customer satisfaction and operational efficiency in adherence with company fatigue management policy, employee safety and Federal and State DOT regulations
  • Use the BestBuy fuel purchase requirements and determine the transportation costs associated with the delivery per recommended lifting location. With this information, determine the best location that reduces cost and still meets customer requirements for delivery
  • Must successfully execute the plan determined by the supply manager for the market but be able to look beyond just pricing to ensure the best solution based on transportation time & cost and customer expectation. Must be able to explain back to the supply management team and supervisors why operationally this may not be the best solution
  • Measures the number of dropped calls against total number of calls; Know how to handle first notification of accidents, incidents, and who to call. Know how to address emergency calls
  • Investigate delivery data and provide feedback to other teams about process and performance improvement or if feedback is solicited about a specific issue or order
  • Participate in UAT for new technologies including GRID, TopTech, PLT dispatch software and Qualcomm. Provide level 1 support to drivers who are having issues with handheld devices and be able to refer them to the appropriate group for further assistance if needed
  • Record and communicate inventory management of what dispatched on the truck and what returned to the terminal. Follow up to ensure return to inventory process is performed to ensure accurate data for next shift

Typical Minimum Education & Experience

  • High School Diploma required (or GED/High School Equivalency Certificate is acceptable)
  • Bachelor degree preferred; a combination of education and/or experience in lieu of degree
  • 1 3 years of relevant work experience required, oil and gas industry experience preferred
  • SAP experience preferred
  • The ability to tell when something is wrong or is likely to go wrong and understand what actions to take to bring resolution
  • The ability to listen to and understand information and ideas presented through spoken words and sentences
  • The ability to read and understand information and ideas presented in writing
  • The ability to apply general rules to specific problems to produce answers that make sense
  • Flexibility working schedules, including weekends and nights

Environmental Requirements

  • Must maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include, but are not
    • limited to, the following:
    • Bending, twisting, squatting, crouching, and kneeling
    • Frequently lifting objects up to 20 LBS
    • Sitting for extended periods of time
    • Operating assigned equipment

Company Description

Are you ready to fuel your future?

With more than 69 years of experience in the industry, Pilot Thomas Logistics is the premier provider of fuel, lubricants and chemicals to the Energy, Marine, Mining and Industrial markets. The corporate headquarters are located in Fort Worth, Texas and there are more than 3,000 team members located throughout North America allowing us to provide high quality products and outstanding services to our valued customers.