General Electric Services Specialist 1 - Customer Order and Fulfillment in Grand Prairie, Texas
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Start your career on the right path. Join our results-oriented team at GE Aviation today!
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Customer Fulfillment Coordinator will be responsible for defined work or projects with moderate complexity. In this role you will follow an individual work plan, meet day to day short term objectives, and resolve issues through immediate action or short term planning.
In addition you will :
Manage all activities associated with the Customer Administration cycle, including:
Product delivery commitments
coordinate material expedites
resolve order fallout
administer terms and conditions
resolve invoice disputes
and administer special sales programs
Be responsible to interface for key accounts
Build customer relationships with the assigned customer for sales and provide assistance to the customer in identifying new opportunities
Maintain knowledge of market trends, competitive actions, product needs, and customer base
ID alternate part numbers service bulletin affectivity and material interchangeability as it pertains to customer satisfaction
Negotiate procurement of GE material as required to fulfill customer requirements
Customer relationship management and development
Some travel required to facilitate and strengthen customer / GEAM relationship Qualifications/Requirements:
Bachelor's degree from an accredited university or college (or a high school diploma / GED with a minimum of 4 years in a customer facing role) ELIGIBILITY REQUIREMENT :
Willingness and ability to travel as required to facilitate and strengthen customer / GEAM relationship Desired Characteristics:
Strong oral and written communication skills
Strong interpersonal skills
Sound business acumen
Ability to effectively interface with all levels of internal and external customers
Knowledge of the Order to Remittance processes and inventory management techniques
Experience with the jet engine overhaul and repair processes
Knowledge of maintenance operations
Knowledge of turbine engine parts, experience in reviewing, understanding, and verifying quality and trace documentation as required by various regulatory agencies
Capability of preparing, coordinating, and maintaining accurate detailed documentation necessary for contract performance Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century. At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come. To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections at http://bit.ly/geconnections Locations: United States; Texas; Grand PrairieGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeocselfprint_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.