Navigant Receptionist/Administrative Assistant - Lewisville, TX in Lewisville, Texas

Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at navigant.com.

Navigant’s Administrative & Office Services team provides comprehensive, quality administrative and support services to our client-serving and corporate professionals, including Managing Directors through Directors and other rank appropriate professionals. They span a wide range of vital roles, from administrative support to facilities management and office services (including production support, emergency preparedness, and file management/storage, etc.).

Navigant’s group support’s four key business segments (Energy, Healthcare, FSAC, DFLT), Cymetrix, in addition to 4 US regional areas (West, Central, Northeast, Southeast) and International (UK, Europe, Middle East, Asia), described below:

  1. Energy / West Region Coordination (10 office locations) *

  2. Healthcare & Life Sciences / Central Region Coordination (9 office locations) *

  3. Financial Services Advisory / Compliance / Northeast Region Coordination (8 office locations) *

  4. Disputes, Forensics & Legal Technology / Southeast Region Coordination (8 office locations) *

  5. Cymetrix (Processing Centers) / Cross-Region (8 office locations)

*requires international coordination across UK & Europe (6 office locations) and Middle East & Asia (8 office locations); total of 57 offices globally

The Office Receptionist is the “face of the firm”. This individual manages the front desk of the office and greets all guests, clients, employees and vendors with professionalism. This individual reports to the Administrative Assistant/Office Lead (aligned to the region) .

KEY RESPONSIBILITIES

  • Manage the front desk of the office and adhere to local office business hours

  • Request security access badges for employees, visitors and vendors

  • Greet Navigant guests/clients with professionalism; Check coats/bags and personal belongings for visiting guests as needed

  • Answer/direct incoming calls to appropriate internal departments and employees

  • Provide general company information and answer inquiries independently

  • Maintain front office conference room appearance

  • Schedule and maintain calendar of conference rooms

  • Process vendor invoices

  • Complete I-9 verifications on new hires

  • Process outgoing mail and distribut incoming mail

  • Coordinate catering for meetings

  • Maintain supply inventory and organization of supplies

  • Maintain office phone list

  • Maintain office euqipment and call for service as needed

  • Support other administrative responsibilities as needed

  • Promote Navigant culture and values, and encourage an effective working environment for all

*Back-up support provided by Admin Staff

Education

  • High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred

Experience

  • 5-7 years of experience, previous receptionist experience in an office

Qualifications

  • Excellent communication (written and verbal) skills

  • Genuine interest in making guests and internal employees feel welcome and comfortable

  • Hospitable personality

  • Ability to professionally and efficiently assist callers and visiting guests

  • Professional appearance and demeanor with ability to exercise good judgment and discretion

  • Attention to detail, dependable/punctual

  • Able to remain stationary at the front desk for entire day

  • Able to work independently and with minimal supervision

  • Strive for excellence in all aspects of the job and work with integrity

  • Computer fluency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)

  • Communicate frequently with co-workers as well as with managers to discern their needs, and be able to express themselves

  • Work as a member of a team as well as be a self-motivator with ability to work independently

  • Constantly operates a computer and other office equipment to coordinate work

  • Occasionally stoops, reaches or kneels as necessary to reach into overhead or low cabinets

  • Regularly uses close visual acuity and operates computer equipment to prepare and analyze and transmit data

  • Generally works in an office environment

The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.

Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.

Navigant is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Navigant will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.