Dell Consultant, Project/Prog Mgmt (17000U32) in Round Rock, Texas

Consultant, Project/Prog Mgmt (17000U32)

Job ID R05464

Date posted 10/09/2017

Location Round Rock, Texas

Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.


The Americas Customer Support Services Operations team is looking for a detailoriented, analytical leader for some of our most important tools, telecom, and business improvement programs. This role will play a critical part in administrating operational programs, collaborating with other PMO groups to implement large scale rollouts, and innovating business improvement projects. This role will also involve compiling and delivering data and information used to make critical decisions at the executive level.Theprogram manager willunderstand business needs and changes, and operationalize those changes.


Understanding organizational needs

Incorporating business acumen into decisionmaking and process improvement

Data collection and analysis

Building reporting and presentations for executive readouts

Managinglarge and smallprojects with strategic global organizational impact

Creating and maintaining process documentation

Tactical business process administration

Solve for risks and roadblocks at a Program Level

Coordinate and facilitate workshops and activities to perform current state vs., desired state gap assessments, and identify streamline opportunities.


Bachelors/ Masters degree in Business, Industrial Engineering, Program Management, or related field preferred

Organizational Agility

Drives Results, Influential, Thought Leader, and innovative thinker

Demonstrated strong communication skills verbal, written and visual aids/ tools like PowerPoint, Visio etc.

Skilled at Cross functional Collaboration

Team Ambassador with Strategic & Visionary thinking

Prior experience leading process improvement projects and driving/ participating in Value Stream Mapping exercises or Kaizen events preferred

A demonstrated ability to work independently or as part of a team while providing task oriented direction to others in order to complete projects within required timeframes

Attention to detail

Ability to self-regulate, self-motivate and self-prioritize

Company Description: With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dells team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us? Life at Dell means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members health and wellness is our priority as well as rewarding them for their hard work.

Dell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Dell encourages applicants of all ages.

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