Omni Hotels Houseperson Supervisor | Banquets in San Antonio, Texas

Location

San Antonio Hotel at the Colonnade

The Omni San Antonio Hotel at the Colonnade is alive with the spirit of Texas. This four-diamond, luxury hotel captures the essence of the city with impeccable service and charm. Overlooking the rolling Texas Hill Country, this 19-story high-rise is close to the area’s most exciting sites and attractions such as the historic Alamo, Sea World San Antonio and the enchanting Riverwalk.

Omni San Antonio at the Colonnade’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Antonio at the Colonnade may be your perfect match.

Job Description

Ensure proper set up of meeting and Banquet facilities by communicating effectively through supervisors & house persons to associates and handling guest’s requests on the floor.

Responsibilities

  • Directly responsible for the daily supervision of the Banquet Houseperson team.

  • Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met.

  • Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.

  • Meets with banquet houseperson on a daily basis to insure that uniform codes and personal hygiene requirements are met in accordance with department standards.

  • Reviews daily worksheet and assigns specific duties to each banquet Houseperson.

  • Inspects each function room prior to, and during breaks to insure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled.

  • Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.

  • In coordination with the Banquet Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.

  • Ensures that all unused rooms are set to department’s standards.

  • Executes Associate MOS reports on a monthly basis. Provides daily, weekly and monthly performance feedback to the Associates and reports to the Banquet Manager.

Qualifications

  • High School Diploma required.

  • Must have exceptional guest service skills.

  • Ability to stand (long period), stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift.

  • Ability to work flexible schedule. (Including weekends and holidays)

  • Ability to multi-task in a high paced environment and have a strong attention to detail.

  • Remain calm and professional at all times.

  • Be able to make quick decisions and possess good judgment

  • Must be able to walk, sit, stoop, kneel, crouch, crawl, and use hands and arms.

  • Must be TABC certified

  • Must be Texas Food Handler Certified

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Requisition ID 2017-18765

of Openings 1

Job Locations US-TX-San Antonio

Posted Date 9/12/2017

Category (Portal Searching) Banquets