BAE Systems Product Support Specialist/Sustainment Lead in Fort Worth, Texas
Seeking a driven, results-oriented Product Support Sustainment Lead for an Electronic Warfare (EW) Performance Based Logistics (PBL) contract. The contract is managed in New Hampshire. The activity where the candidate will fill this role is located in Fort Worth, Texas. Candidate serves as primary interface to the Project Technical Lead/Project Engineering Manager (PTL/PEM) for PBL, reporting back to the F-35 program management team in NH. Candidate will also support the PM, Chief Engineer, and Chief Logistician for all PBL engineering activity. Candidate will report directly to the Defense Logistics Engineering Function and may also support other Functional areas. Candidate must demonstrate strong ability to establish a close working relationship with the internal and external customer leadership and project teams.
Candidate will perform the following engineering activities in support of the PBL program:
Directly support the PTL/PEM for all PBL engineering activities and initiatives, shaping, influencing, and improving Sustainment processes, guiding F-35 PBL program support disciplines to ensure PBL Performance Metrics are met or exceeded.
Work with PMO, the PTL/PEM and Chief Eng to resolve/clarify/revise PBL program requirements.
Serve as primary Interface to Government User Community
Develop and maintain strong relationships with key lead personnel in military services
Develop and maintain maintenance contacts at squadrons/bases
Engage in a number of customer and government combined sustainment forums
Lead Military Site Support Visits
Coordination of personnel and assets to support visit
Development of site visit plan to maximize benefit to company and services
Focus on supporting and training the Maintainer community
Initiate and manage logistics investigations and assessments to ensure continued operation and maintenance of the F-35 Electronic Warfare/Countermeasures (EW/CM) system
Coordinate Implementation of Sustainment Improvements with Customer
Coordinate incorporation of maintenance documentation Updates
Coordinate incorporation of PHM/BIT Improvements
Coordinate incorporation of configuration updates
Oversee/Provide critical review to Sustainment Demands and Hardware Availability Data
Lead Internal Team Meetings to discuss Sustainment HW needs and availability
Review Customer reports & provide reporting to internal company management
Provide early detection of rising issues in the Field
Monitor Reliability Science prognostics health management (PHM)/BIT activities, and contribute to timely incorporation of improvements and modifications
Review and analyze changes to the configuration and the Technical Data Package (TDP). Assess the impact to Logistics Engineering/Provisioning, Sparing, Training and other Logistics documentation and as well, PBL/Sustainment cost/schedule.
Actively support and report on risk and opportunity management.
Work with Reliability Sciences personnel to track, review and monitor sustainment metrics, such as component failure rates, and Re-Test OK (RTOK) rates.
Work with Asset Managers to improve supply response time (fill-rate and replenishment time).
Work with Reliability Sciences to monitor Root Cause and Corrective Action (RC/CA) investigations, and ensure resolutions are properly implemented, for increased reliability, affordability, and a reduced logistics footprint.
Support Business Case Analyses as related to PBL performance metrics.
Typical Education & Experience
Typically a Bachelor's Degree and 6 years work experience or equivalent experience
Required Skills and Education
Understand the principles of PBL
Ability to consume and organize data to provide meaningful assessment
Motivated to provide best value to the warfighter
Fluent in Sustainment Engineering and supply chain management principles
Experienced in team building and IPT management
Understanding of military logistics sustainment practices
Understanding of Technical Data, including drawings, specifications, and parts lists for military avionics systems
Understanding of FRACAS, reliability, RC/CA
Direct, proven customer technical support experience
Skilled written and oral communications skills
Strong interpersonal skills
Demonstrated problem solving abilities
Understanding of secondary metrics / health indicators and their impact on Supply Response Time
Understanding of customer ConOps / operating environment
Must a self-starter, resourceful, and be able to work independently.
Demonstrated experience with customer interface and reporting to management
Must be proficient in Microsoft Office software suite.
Ability to obtain a security clearance
Preferred Skills and Education
Degree in a technical discipline
Military Sustainment leadership experience
F-35 supply chain management experience
In-depth understanding of Aircraft maintenance/retrofit programs
Software Sustainment experience
Demonstrated Senior and Executive-level presentation experience
Experience managing and executing Training activities
Working familiarity with military technical manuals
Proven process-improvement skills
Experience managing repair asset and spares tracking on a DoD program
Active Secret clearance
About BAE Systems Electronic Systems
BAE Systems is a premier global defense and security company with approximately 90,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support and services.
The Electronic Systems (ES) sector spans the commercial and defense electronics markets with a broad portfolio of mission-critical electronic systems, including flight and engine controls; electronic warfare and night vision systems; surveillance and reconnaissance sensors; secure networked communications equipment; geospatial imagery intelligence products and systems; mission management; and power-and energy-management systems. Headquartered in Nashua, New Hampshire, ES employs approximately 13,000 people globally, with engineering and manufacturing functions primarily in the United States, United Kingdom, and Israel. Equal Opportunity Employer/Females/Minorities/Veterans/Disabled/Sexual Orientation/Gender Identity/Gender Expression
Product Support Specialist/Sustainment Lead
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