Baker Hughes Customer Service Representative (Drilling Services) Oklahoma City, OK in HOUSTON, Texas

About Us:

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only full stream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport, and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company leverages minds, machines, and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

Role Summary:

Baker Hughes, a GE company has a job opening for a Client Service Representative for Drilling Services. This candidate will have strong communication skills and full understanding of customer needs. The Client Service Representative will be first point of contact for internal and external customers with any issues.

Essential Responsibilities:

  • Validating and Netting customer demand

  • Placing orders into the system for internal customers

  • Creating quotations and sales orders for external customers

  • Coordinate changes in customer demands

  • Coordinate with Planning and Purchasing best delivery dates

  • Coordinate with Warehouse, Shipping and Export to ensure fastest/cheapest shipment to customer

  • Follow up dates to ensure on time delivery performance

  • Communicate with customers by regular calls

  • Create invoices and add documentation into the system

Qualifications/Requirements:

  • High school diploma or equivalent

  • Basic knowledge of Microsoft Office Tools

  • Basic knowledge of SAP R3

  • Good knowledge of English language verbal and written

  • Open and communicative

  • Team player

Desired Characteristics:

  • 7 years’ industry experience

  • Upstream Oil & Gas domain knowledge is a plus

  • Technical knowledge preferred

  • Flexibility in work schedule preferred

  • Experience in individually managing multiple project

Locations:

Oklahoma City, OK

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more at https://www.eeoc.gov/employers/upload/posterscreenreader_optimized.pdf

Job: Services

Title: Customer Service Representative (Drilling Services) Oklahoma City, OK

Location: Texas-HOUSTON

Requisition ID: 1806528