UnitedHealth Group Practice Manager, UnitedHealthcare Clinics in Houston, Texas

UnitedHealthcare is on a mission to help people live healthier lives and to help the system work better for everyone.

We serve almost 50 million people and success for us means responding to each individual, every time, with compassion.

And, as the nation’s largest health care company, we recognize that there’s also an important role we can play in society overall to help increases access to health for everyone. That’s why we have set ourselves a big ambition – to deliver access to better health to more underserved and uninsured Americans, in 2018 and every year after that.

We’re starting with redefining access to care through an initiative that strategically places UnitedHealthcare Clinics in underserved neighborhoods. UnitedHealthcare Clinics provide UnitedHealthcare Medicaid members and the uninsured with high-quality, low-cost and uniquely tailored healthcare services in a welcoming environment.

With growth planned throughout the country, UnitedHealthcare Clinics are laying the foundation for improving access to care in a new, innovative way. Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.

We are looking for a Practice Manager to join our team and help create, execute and deliver on our mission to improve access to care. Practice Managers serve as a strategic leader managing day-to-day operations of the practice in support of patient safety and care, efficiency, patient and staff satisfaction.

Practice Managers will provide guidance to members of the team, and work in partnership with medical providers. This Practice Manager will work in the Houston, TX market targeting the Greater Sharpstown area.

This is a unique opportunity to support the development, start-up and opening of the new clinic supported by the UnitedHealthcare brand. Primary Responsibilities: Manage daily clinic operations, including staff and workflows, in compliance with internal and external regulations Oversee the day to day clinic operations including but not limited to: opening and closing of clinic, call handling, processing patients through their appointments, staff schedules, payroll, inventory and cash collections.

Maintains facility and all office and clinical equipment Ensure staff schedules are appropriately matched to patient care schedules—balancing both clinical needs and fiscal responsibility (i.e.

match staffing volume and hours while minimizing overtime) Demonstrate a thoroughly understanding of clinic staff responsibilities, including front and back office work, in order to support patient care and streamline workflows Coach, mentor, and support clinic staff. Engage in constructive problem solving and issue resolution for all members of the clinical team including providers and patients. Foster an environment of continuous quality improvement with feedback and collaboration from staff and medical providers to improve the efficiency, quality, safety of the clinic, and reduction of liability Facilitate feedback to Corporate Operations Team on performance and practices of providers and staff, including clinical competencies and trainings for all applicable team members Oversee quality assurance and improvement process (i.e.

QC documentation for lab equipment, CLIA waived tests, and vaccines) Oversee the ordering of office and medical supplies in an organized manner, including inventory management and tracking in order to stay within practice budget Reinforce and educates all staff on the UnitedHealthcare Policies and Procedures related to Scope of Services and clinical workflows Assist in medical provider retention, recruitment, and satisfaction On-boards and trains new clinical staff and providers Works with marketing to support community based events such as health fairs Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice Maintains detailed knowledge of practice management and other computer software as it relates to job functions. Attends CPR, OSHA, HIPAA, and OIG training programs as required Required Qualifications: Minimum of 5+ years of clinical leadership experience managing clinical and non-clinical staff in a clinic and/ or practice setting 5+ years of experience managing day to day business operations in a clinic and/or practice setting Previous administrative experience in a clinic and/or practice setting Experience utilizing an Electronic Medical Record, Microsoft Word and Microsoft Outlook, as well as the ability to troubleshoot in these applications Attention to detail, strong leadership and ability to communicate respectfully and effectively with diverse patients and across members of the clinical team Alignment with UnitedHealthcare’s mission to help people live healthier lives and make the health system work better for everyone Preferred Qualifications: Prior experience working as a Registered Nurse Experience providing direct patient care including in office procedures such as performing vitals, immunizations, or phlebotomy Bilingual in English and Spanish Entrepreneurial spirit and experience starting a clinical practice Willingness to encourage iterating on business operations for continuous improvement Experience working in a large primary care group practice Familiarity with Vaccines for Children program Comfort using and troubleshooting technology Master’s Degree in clinical, healthcare, or business administration OR Bachelor’s Degree in Nursing (BSN) or Licensed Master Social Worker (LMSW) 8 + years of experience in clinical practices Experience working with the Medicaid population Careers with UnitedHealthcare. Let's talk about opportunity.

Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution.

Now, add your energy, your passion for excellence, your near-obsession with driving change for the better.

Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe.

We bring them the resources of an industry leader and a commitment to improve their lives that's second to none.

This is no small opportunity.

It's where you can do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.

Candidates are required to pass a drug test before beginning employment. Job Keywords: Clinic Administrator, Practice Manager, Physician Office Manager, UnitedHealthcare Clinics, UHC, Medicaid, Community & State, C&S, Houston, Sharpstown, TX, Texas e1ff2f92-5915-48eb-a56c-1e781dc8ecdc

Practice Manager, UnitedHealthcare Clinics Texas-Houston 759740