Splunk Manager Sales Operations in Plano, Texas

Title: Manager, Sales Operations (people manager)

Location: One of our cool Splunk offices (Plano, Texas-preferred, San Francisco or San Jose).

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role

Are you highly analytical and love to problem solve and would love to help the Global Sales Ops group move to the next level? Do you want to be responsible for planning and driving the strategic direction for the design and implementation of sales systems and tools aimed at improving operational efficiency and sales productivity? If you answered yes to these questions then we have a home for you!

You will possess a deep understanding of sales, marketing, channel and business operations within the Enterprise Software industry. You will have a proven track record of success driving business process improvement projects, experience in SFDC integrations and delivery projects. You are highly data driven, intellectually curious, creative, and able to move quickly while keeping passionate about high impact projects with limited direction and supervision.

Responsibilities

You will work collaboratively with functional leaders to develop strategic short and long-term plans to implement and enhance sales systems, data, and various tools in support of critical sales initiatives. You will partner with various owners of business processes to create a cross-business roadmap for various systems (sales) implementation and rollout including prioritization of enhancement requests.

  • You will maintain frequent communication with business partners to ensure changes to SFDC are consistent with needs

  • You will develop operational measurements, identify business issues and provide recommendations and solutions to business challenges

  • You are a natural leader and will manage and coach a team that will do the following and provide hands on guidance as needed

  • Identify opportunities for process optimization, process redesign, and development of new process and policies

  • Provide comprehensive sales operational support for SFDC and CPQ for Splunk’s field organization

  • Serve as subject-matter expert.

  • Partner with business process owners, SFDC technical architects, and other IT representatives to troubleshoot and resolve complex systems and data issues

  • Create and maintain key documentation – requirements, process flows, use cases, and test scripts

  • Monitor industry trends to ensure Splunk’s systems with in sales and tools are current with industry standards and new technology implementation

Requirements:

You have 5+ years of experience in a sales operations role managing a global team that supports sales systems and tools in an Enterprise Software company

  • 5+ working multi-functional within a global sales organization

  • 5+ years driving process improvements in an SFDC driven sales organization.

  • Ability to gather and use data to inform decision-making and persuade others. You know how to work effectively in an unstructured environment requiring new perspectives and creative approaches.

  • You possess business insight, strong analytical, troubleshooting, problem-solving, and project management skills

  • Able to speak in front of senior audiences as well as write clearly, concisely, and compellingly

  • Strong interpersonal skills with demonstrated ability to present technical content to general audiences

  • Ability to manage multiple concurrent projects and drive initiatives in a cross-functional environment

  • Ability to be highly productive with minimal oversight from senior management

  • Ability to set goals and drive to their fulfillment. You take responsibility for actions outcomes and you are accountable for successes and failures.

  • Always focused on doing what’s right for the business. High energy and contagious enthusiasm. Willing to take on the tough projects and challenges to support growth of the business. Ability to create an environment where others want to follow and to govern themselves with unquestionable ethics.

  • Experience with Enterprise applications: SFDC, Steelbrick, and Apttus

  • Experience with change management

  • Solid background in business requirements documentation

  • Bachelor’s Degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, or Statistics).

  • MBA graduate degree a plus

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

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