UnitedHealth Group SharePoint Analyst - Richardson, TX in Richardson, Texas
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.
Leading edge technology in an industry that's improving the lives of millions.
Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably.
There's no room for error.
Join us and start doing your life's best work.(sm) In this role as SharePoint Analyst, you helping business and IT to develop creative workflows and new and innovative ways to utilize our business solutions. You will serve as an expert, leader and mentor while monitoring for environment health.
You will facilitate the resolution of help desk incidents to improve the state of service availability and continuity and serve as the voice of the business in our current upgrade. Primary Responsibilities: Consult on technical issues and solution development Develop or oversee the development of detailed design specifications Responsible for the management of the team support queue in ServiceNow – troubleshooting, taking corrective action, and documenting service desk tickets. Developing and delivering end user training, including documentation – one on one or small group settings Act as a backup to the more senior SharePoint staff Interface with internal and cross functional departments as required Assist with coordinating the processes and activities that focus on restoring service after an incident occurs Review the work of others and provide constructive feedback – mentor champions in the department Develop innovative solutions to business challenges to include but not limited to, workflows, dashboards, data connections, etc.
Sought out as expert Serve as a leader/ mentor/ trainer/ change agent Required Qualifications: 2+ years of experience in Information Technology technical roles 2+ years of SharePoint 2010/2013 Site Collection Administrator and Site Owner experience 1+ years of experience leading end user training: one-on-one or group training delivery and how-to documentation development 1+ years of end user technical support experience 2+ years of SharePoint Workflow development experience SharePoint Subject Matter Expert experience Incident management experience: issue verification, troubleshooting, documentation, escalation, and resolution Service request fulfillment experience: requirements gathering, fulfillment, and verification Microsoft Office tool experience: Word, Excel, Outlook, PowerPoint, etc.
Preferred Qualifications: Undergraduate degree SharePoint 2010/2013/2016 experience Nintex workflow development and support experience Metalogix tool experience: ControlPoint, Content Matrix Technology project requirements gathering, analysis, and delivery experience Governance compliance review and remediation experience Careers with UnitedHealthcare.
Let's talk about opportunity.
Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution.
Now, add your energy, your passion for excellence, your near-obsession with driving change for the better.
Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe.
We bring them the resources of an industry leader and a commitment to improve their lives that's second to none.
This is no small opportunity.
It's where you can do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment. Job Keywords: sharepoint, expert, analysis, consult, richardson, TX 2508d525-356e-4492-bcc1-ce20b88339f4
SharePoint Analyst - Richardson, TX Texas-Richardson 759629