Acelity Director, Digital Wound Care in San Antonio, Texas

Director, Digital Wound Care

Locations:San Antonio, United States of America

Categories: IT


Job Description

Job Summary: The Director of Digital Wound Care will be responsible for leading the strategy and implementation of software solutions (portals, apps, etc) for the Digital Wound Care franchise. These software solutions will enhance value for clinicians, payers and the patients who receive care. The incumbent will partner closely with our IT, Commercial, Clinical, other Franchise teams and broader organization as we expand our digital capabilities, developing new platforms and means of patient and provider engagement. The director will work across the organization to create new operational capabilities that enable scale and speed of digital wound care. This role will help facilitate development of Digital Wound Care plans throughout Acelity. The role is located in San Antonio, TX and will work directly with many internal and external partners located across the globe.

Principle Responsibilities: (essential job duties and responsibilities)

  • Responsible for leading strategy and implementation of software solutions (portals, apps, etc) for the Digital Wound Care franchise

  • Partner up with Digital Wound Care’s Strategy for customer software solutions, evaluate options to deliver solftware solutions, and implement/ deliver software products in line with the strategic roadmap

  • Deliver roadmap/ phased approach for Digital Wound Care software jounrney to continually add/ improve existing and new platforms that add value to patients, providers and payors

  • Lead product development and partner with IT teams to successfully deliver on software roadmap, and implement the roadmap.

  • Manage the internal governance process to prioritize digital wound care initiatives and ensure all requirements to drive product innovation through software technologies, improve operational efficiencies and align with the broader corporate strategy

  • Own accountability for overall software development including vendor identification, evaluation and selection to achieve organizational controls and compliance requirements.

  • Develop and implement project plans within a program for mission fit, ROI, schedule, budget, scope and resources; coordinate across various digital wound care initiatives and functions to ensure that adequate resources and priority is applied to each project

  • Partner with Digital Wound Care Strategy in identifying variety of business models for various software solutions

  • New systems development, maintenance and enhancements, including requirements gathering, technical designs, development estimates, development, QA testing, implementation

  • Key partner in Make vs Buy decsions ie Engage with exernal parties to evaluate options for collaboration of various new technologies and implementation of the same, versus homegrown solutions.

  • Identify technology partners for collaboration in digital wound care/ healthcare space

  • In due time, establish roadmap for international digital wound care implementation; identify complexities and solutions for international environment

Skills and Experiences:

  • Background in healthcare industry with exposure to digital health, product development, e-commerce and technology operations

  • Demonstrated project/program management experience in delivering a complex business technology solution

  • Experience with managing and participating in a matrixed organization, including suppliers and/or offshore resources

  • Strong technical experience in UI technologies and design, application programming interfaces and web services

  • Knowledge and experience with building and supporting applications on various platforms

  • Ability to solve technical/engineering problems and execute on the solution through the development, testing and architecture teams, et al.

  • Abreast with newest/ latest technologies for software solutions development

  • Recognized as a leader able to inspire and motivate others through conviction, vision, and the ability to formulate and articulate direction; skilled in the analysis and definition of organization goals and objectives, direction setting and the interpretation of goals into specific tasks.

  • Must demonstrate a strong track record of delivering results; the ability to work across groups managing individuals both directly and indirectly to achieve a common goal

  • Must be comfortable with ambiguity and fast change with an ability to adapt quickly and easily; start-up mentality in a large organization

  • Strong business/relevant industry acumen with the ability to quickly and thoroughly understand business priorities, operations, and IT’s enablement potential.

  • Strong personal and professional ethical values, impeccable integrity and the energy level required to meet the demands of the position.

  • Strong communication and influencing skills - person needs to be able to drive project delivery in a dynamic and complex environment, including delivering effective executive level presentations

  • Strong team player able to work effectively with all levels of employees in the company and to deal with many different levels of technical and business acumen

  • Ability to work in a dynamic, fast-paced multinational environment

  • Extensive experience in meeting planning and facilitation

  • Knowledge and demonstrated experience in system architecture, technical design, and system and software development technology

  • Strong understanding and experience with development and support of mission critical applications optimized to run in cloud computing environments and deliver highly scalable, reliable performance

  • Knowledge and demonstrated experience in the development project lifecycle

  • Significant experience in SDLC methodologies including AGILE and SCRUM

  • Ability to solve technical/engineering problems and execute on the solution through the development, testing and architecture teams, et al

  • Proficient in the use of Microsoft Office (PowerPoint, Word, Excel, Visio, Project) products


  • Customer First

  • Integrity

  • A Will to Win

  • One Acelity

Minimum Qualifications:

  • Bachelors or Master’s Degree in Computer Science, Information Technology, Math, or 15 years of experience in a related field

  • 10 years or more experience in progressive leadership roles surrounding software systems development, product development, project management, process development and resource management

  • Background in the healthcare industry with exposure to digital health, IoT, and product development

The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Any physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE AA M/F/Vet/Disability: Acelity L.P. Inc. and its subsidiaries are an equal opportunity and affirmative action employer and give consideration for employment to qualified applicants without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, or genetic information or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here: VEVRAA Federal Contractor